Shipping & Returns

CHRISTMAS CUTOFFS

Here are the Australia Post Cut-off dates. Order before Midday on these days to ensure you to ensure you get your vinyl before Christmas. 

  Standard Shipping Express Post
Metro VIC 18th December 21st December
Metro NSW 18th December 21st December
Metro QLD 18th December 21st December
Metro ACT 18th December 21st December
Metro TAS 18th December 21st December
Metro SA 18th December 21st December
Metro NT 14th December 20th December
Metro WA 15th December 20th December

 

 

AUSTRALIA WIDE SHIPPING 

STANDARD SHIPPING - $10 FLAT

EXPRESS POST - $15 FLAT

FREE DELIVERY ON ALL ORDERS OVER $125

 

All orders (except pre orderes) are normally dispatched next business day and are sent with Australia Post.  

Delivery Estimates :
Melbourne: 1 - 5 business days
Other Capital Cities: 2 - 7 business days
Perth: 4 - 14 business days
W.A. (Outside of Perth): 7 - 21 business days
Major Rural Centres: 2 - 10 business days
Rural Areas: 3 - 14 business days

 

INTERNATIONAL SHIPPING:

We ship to almost every country worldwide. Shipping is calculated on weight and destination country. Select International shipping at checkout. If your address doesn't seem to work, please email us at info@funkyduckvinyl.com and we can assist.

 

LOCAL PICKUP (CLICK & COLLECT):

 You can pick your order up from our record store located in Preston, Melbourne during our Opening Hours.

Simply select the Local Pickup option at the shipping stage of checkout and then we will be in contact to let you know when it will be ready for collection. If you have any queries or need to contact us please email us at info@funkyduckvinyl.com or through Facebook messenger on our Facebook page.

Pickup is from:
91 Plenty Road
Preston
VIC 3072

RETURNS POLICY

You may return new, unopened, and undamaged Vinyl within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).

You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (2 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).

If you need to return an item, please email us at info@funkyduckvinyl.com with your order number and details about the product you would like to return. We will respond quickly with instructions for how to return items from your order.